Answers before you get started
Choose your next step with confidence.
Understand our services, pricing, process, and what to prepare before we work together.
Services & pricing
Which resume service should I choose?
Standard Resume ($119) is for entry-level job seekers and people with approximately 1–3 years of experience. Professional Resume ($259) focuses on civilian opportunities. Federal Resume ($299) focuses on your target federal series and requirements. Compare all services.
Is a cover letter included?
Professional Resume and Federal Resume services include a complimentary cover letter. A standalone cover letter is $59 with a 24-hour turnaround. Both Starter Kits also include cover-letter development.
What if I already have a resume?
Choose a Resume Critique ($69) for feedback on formatting, content, presentation, impact, and grammar. If you prefer to write your own resume, guided Professional ($39) and Federal ($49) templates are available with 24-hour delivery.
How do the Starter Kits differ?
Both cost $949 and include the same core services. Career Starter Kit serves a broad career audience. Military Starter Kit tailors guidance to service members, veterans, and military transitions.
Can you help with career direction or job searching?
Career Consultation is $49 for 30 minutes of exploring career paths, industries, markets, and transferable skills. Assisted Job Search is $100 for three opportunities per week over four weeks—12 total.
Working together
How long does it take?
Resumes take 7–10 days. Cover letters and templates have a 24-hour turnaround. Starter Kits are estimated at 12–15 days and may be faster or longer depending on information, feedback, and scheduling. Contact us to discuss timing for a resume critique.
What information should I prepare?
Use an existing resume or employee evaluation instead of the full questionnaire, or complete our guided online form. Include your target role, employment start and end months/years (or Present), achievements, education, and credentials. We can follow up for missing details. Complete your questionnaire online. Remove sensitive identifiers, information about other people, and classified material.
Can I cancel for a refund?
You may cancel for a refund before work commences. Once substantive project work begins, payments are non-refundable, including mid-project cancellations, subject to applicable law. Payment alone does not mean work has commenced. Read the refund policy and how to request cancellation.
What happens to my questionnaire information?
Your answers are emailed to us for review. The new questionnaire’s website entries are scheduled for permanent deletion after one day through daily cleanup. Email copies and intake materials are deleted from active project records after completion, subject to legal requirements. Completed resumes are retained. Read the Privacy Policy.
Are revisions included?
Resume-writing services include two revisions based on your feedback and career goal. Review the draft carefully and share your changes together so we can refine it effectively.
Do I need to meet in person?
We collaborate online and by telephone so you can receive personal support wherever you are.
Do you guarantee a job or interview?
No. Hiring decisions belong to employers. Our work focuses on presenting your experience professionally and helping you prepare; we cannot control an employer’s decision.
How do I get started?
Choose a service from the shop, or contact us if you need help deciding. Our process page explains the steps.
Still have a question?
Tell us what you are considering and what you need help with.